Hartford Area Cable Television Advisory Council

Bloomfield, East Hartford, Hartford, Simsbury, West Hartford, Windsor

About PURA

The Public Utilities Regulatory Authority (PURA) is statutorily charged with regulating the rates and services of Connecticut's investor owned electricity, natural gas, water and telecommunication companies and is the franchising authority for the state’s cable television companies.  In the industries that are still wholly regulated, PURA balances the public’s right to safe, adequate and reliable utility service at reasonable rates with the provider’s right to a reasonable return on its investment. PURA also keeps watch over competitive utility services to promote equity among the competitors while customers reap the price and quality benefits of competition and are protected from unfair business practices.

Connecticut Public Utilities Regulatory Authority

Ten Franklin Square, New Britain, CT 06051

Phone:  860-827-1553   |  Fax:  860-827-2822   

Consumer Services:

Toll Free in Connecticut:  800-382-4586

TDD:  860-827-2837 - to be used only if you have a TDD machine

Other PURA Phone Numbers
 Advocacy & Operations  860-827-2628 
 Assistant Attorney General  860-827-2620
 Call Before You Dig  860-827-2780
 Chairperson  860-827-2807
 Computer & Data Processing  860-424-3882
 Deputy Commissioner's Office  860-827-2805
 Executive Secretary  860-827-1553
 Gas Pipeline Safety  860-827-2661
 Media Spokesperson  860-424-4100
 Scheduling Calendar  860-827-1553

PURA Links

Main DPUC website

Cable TV Info
Information regarding cable TV regulations, franchise agreements, consumer score cards and rates.

Community Access Support
Secs. 16-331a-1 thru 16-331a-13 Community Access Support

Establishment of Advisory Councils for Cable Television Franchise Areas
Secs. 16-333-25 thru 16-333-37 Community Antena Television--Advisory Councils, Community Access


About Hartford CATV
History of the Hartford CATV Franchise

COMCAST contact information and links

About Frontier
Frontier contact information and links