About PURA

The Public Utilities Regulatory Authority (PURA) is statutorily charged with regulating the rates and services of Connecticut's investor owned electricity, natural gas, water and telecommunication companies and is the franchising authority for the state’s cable television companies.  In the industries that are still wholly regulated, PURA balances the public’s right to safe, adequate and reliable utility service at reasonable rates with the provider’s right to a reasonable return on its investment. PURA also keeps watch over competitive utility services to promote equity among the competitors while customers reap the price and quality benefits of competition and are protected from unfair business practices.

CONTACT PURA
Connecticut Public Utilities Regulatory Authority

Ten Franklin Square, New Britain, CT 06051
Directions

Phone:  860-827-1553   |  Fax:  860-827-2822   
pura.information@ct.gov

Consumer Services:

Toll Free in Connecticut:  800-382-4586

TDD:  860-827-2837 - to be used only if you have a TDD machine